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Product Q&A

Product Q&A
No. Topic Q&A User/Date
416 Product
Question
Reportgo
Answer
Hi,
Already raised report with ID - RQ18062908344. We will update you upon receive feeedback from poslaju. Sorry for the inconvenience caused.

Regards,
Carristo
Answered Reportgo
nasr****************
28/Jun/2018
415 Shipping
Question
Reportgo
Answer
Hi,
Already raised a case with poslaju, waiting poslaju to provide Case ID, will share upon available. Kindly share with us your email. so we can include you in the loop as well Thanks
Answered Reportgo
nasr****************
28/Jun/2018
414 Product
Question
[21677878] Vivo V5 V5S V3 / V3 Max Y31 Y31L Y51 Y55 Y66 X9 Plated TPU Secret Garden Cover Case Casing Housing How can i check with reception..since the item post to bahau..not kuala pilah...
Reportgo
Answer
Noted, will include you in the loop. thanks
Answered Reportgo
nasr****************
27/Jun/2018
413 Product
Question
[21677878] Vivo V5 V5S V3 / V3 Max Y31 Y31L Y51 Y55 Y66 X9 Plated TPU Secret Garden Cover Case Casing Housing And for your information at kuala pilah pos malaysia also have pos laju..
Reportgo
Answer
HI, parcel ship via poslaju. so the parcel will handle by poslaju instead of Pos Malaysia, both are different.
Answered Reportgo
nasr****************
27/Jun/2018
412 Product
Question
[21677878] Vivo V5 V5S V3 / V3 Max Y31 Y31L Y51 Y55 Y66 X9 Plated TPU Secret Garden Cover Case Casing Housing Before this i also have order item to be sent at the given address..but there is no issue the parcel went to bahau..and also at the shipping address stated kampus kuala pilah and bahau poscode is different from kuala pilah..that is your responsibility to ask the pos laju..
Reportgo
Answer
Hi,
If you confirm didn't get the parcel, we can raised case for poslaju to start investigation. Sorry for the inconvenience caused.

Regards,
Carristo
Answered Reportgo
nasr****************
27/Jun/2018
411 Shipping
Question
[21677878] Vivo V5 V5S V3 / V3 Max Y31 Y31L Y51 Y55 Y66 X9 Plated TPU Secret Garden Cover Case Casing Housing Why my item went to bahau not to kuala pilah...this is the tracking number EN214929343MY
Order details: 201806250441687
Reportgo
Answer
Hi,
Status show delivered on today 27-June. If based on poslaju website, Kuala pilah do not have poslaju center (Got pos malaysia, both are different). The parcel may handle by nearest poslaju center. As this is general address (UITM Negeri Sembilan), do you mind to check with reception and parcel delivered to Amin. Thanks.

Regards,
Carristo
Answered Reportgo
nasr****************
27/Jun/2018
410 Product
Question
Reportgo
Answer
Hi,
Ade stock. boleh direct order kat 11street o.
Answered Reportgo
mkid*****************
21/Jun/2018
409 Product
Question
Reportgo
Answer
HI,
V7 not available ya.
Answered Reportgo
mkid*****************
21/Jun/2018
408 Product
Question
Reportgo
Answer
Hi,
Yes ready stock, can direct order via 11street o
Answered Reportgo
pseo************
10/Jun/2018
407 Product
Question
Reportgo
Answer
Hi,
thanks, we will arrange accordingly.
Answered Reportgo
Azte****************
07/Jun/2018
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