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Product Q&A

Product Q&A
No. Topic Q&A User/Date
284 Product
Question
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Answer
Most probably next week. Thanks.
Answered Reportgo
ambi****************
14/Feb/2018
283 Product
Question
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Answer
Yes, next Tuesday 20/2/18 will be available. TQ
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Zafi****************
13/Feb/2018
282 Product
[21677999] Autumnz Home Bottle & Food Warmer 2 color with PWP Autumnz Descaler 12g x 4 Lock
rose*****************
12/Feb/2018
281 Shipping
Question
[3536908] Authentic Trunki FRANK Fire Engine Ride-on Suitcase Hi, i choose for self collect, and the price deduct rm10.. But when i proceed to check-out, i still can see shipping fee - rm10. Why i need to pay for shipping fee if i choose to self collect at your shop. Please verify .. thanks.
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Answer
Self collect - RM10 is to offset the delivery charges as we can modify the system shipping charges. Tq.
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Zafi****************
11/Feb/2018
280 Product
Question
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mrlo*********************
04/Feb/2018
279 Product
Question
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mrlo*********************
04/Feb/2018
278 Shipping
Question
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Answer
Yes to Peninsular. TQ
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tsw9*************
28/Jan/2018
277 Product
Question
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Answer
Currently no. Tq
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joey****************
21/Jan/2018
276 Shipping
Question
[36537275] Tavo Basic EDGE Cabin size Stroller 4 color Lets say I pay by now, when you going to post it?
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fari******************
15/Jan/2018
275 Shipping
Question
[36537275] Tavo Basic EDGE Cabin size Stroller 4 color Let say I done with the payment now, are you going to ship it by tomorrow? And how long it usually takes? And what courier you used? Tq. Please respond, serious buyer. Urgent.
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Answer
To Peninsular we ship out within 1 working days for stroller. ETA is next days to 4 working days depend on location (urban fastest to rural slowest). If location which are to rural for courier to send, buyer will have to collect the goods at their nearest courier branch. If buyer feel they are cheated as they already paid the courier charges (if any), then just ignore the courier company call and don't collect it by ownself as eventually the goods will return to seller after sometimes and buyer will receive full refund from 11street.

We use GD Express for odd and big size parcel. Hope above explanation solved some of your query. Thanks.
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fari******************
14/Jan/2018
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