"Gaya penulisan yang santai dan mudah difahami tetapi sarat dengan mesej kegigihan penulis menjalinkan kerjasama strategik dengan beberapa agensi terkenal luar negara bukan sahaja amat menarik tetapi berguna untuk diteladani."
Tan Sri Datuk Dr. Zulkefli A. Hassan
Pro-Canselor, Universiti Sains Malaysia (USM)
Mantan Ketua Setiausaha Kementerian Pengajian Tinggi
"Perubahan dan cabaran pasti wujud dalam mengharungi kerjaya sebagai pentadbir dan ia menuntut persediaan yang jitu. Buku ini adalah perkongsian pengalaman peribadi yang sarat dengan ilmu dan boleh dijadikan rujukan sebagai bekalan segenap lapisan pentadbir."
Dr. Zarina Abdul Hamid
Ketua Pengarah, Jabatan Pembangunan Wanita
Kementerian Pembangunan Wanita, Keluarga dan Masyarakat
"Penulisan ini merupakan naratif yang jujur tentang cabaran dan bagaimana mencipta pengalaman sebenar sebagai pentadbir yang berjaya ke puncak Perkongsian pengalaman yang amat berguna untuk rujukan oleh pentadbir lain."
Dato' Muhammad Huizen Roca
Pendaftar, Universiti Sains Islam Malaysia (USIM)
Dato' Dr. Musa Ali berpengalaman lebih 33 tahun sebagai pentadbir. Pada masa kini beliau ialah Pendaftar USM. Beliau juga ialah pengasas dan Pengarah Pusat Inovasi dan Produktiviti Pentadbiran Awam (PIPPA), USM. Melalui PIPPA, beliau telah berjaya menjalinkan kerjasama strategik dengan pelbagai agensi antarabangsa termasuk di Jepun, Amerika Syarikat dan benua Eropah. Beliau sering dijemput menjadi penceramah dan perunding dalam bidang kepakarannya. Di samping bertugas sebagai pentadbir, beliau juga aktif menulis. Salah satu buku tulisannya, Transformasi Organisasi: Konsep dan Teknik Pelaksanaan telah diterjemah ke tiga bahasa iaitu bahasa Inggeris, Arab dan Jepun.
Reviews & Feedback
Product Q&A
- Topic
/300
- All your Q&A posts are available in My Page > My Shopping Talk > My Q&A History.
- Once seller replies, you will be notified by email.
- Your posts may be removed and PrestoMall reserves the right to suspend your account if inappropriate contents are found;
- Any implication of direct trade / discounts with your contact number, email address, or any offline contact point.
- Any indication of libel/defamation, inappropriate price comparison, unrelated ads, etc.
Exchange & Return Policy
Seller's Information
| Seller | Penerbit USM |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | WARRANTY: You may return most new, unopened items sold and fulfilled by Penerbit USM within 15 days of delivery for a full new books. |
PrestoMall Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@prestomall.com and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.
