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HP LaserJet Pro M102a Printer

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RM 451.10
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Technical details

Supported Operating Systems
Compatible Operating Systems Windows 10, 8.1, 8, 7: 32-bit  or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explore
Windows Vista: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8 Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
Apple® OS X EI Capitan (v10.11) OS X Yosemite (v10.10) OS X Mavericks (v10.9)
1 GB HD
Internet required
USB
Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)
Compatible Network Operating Systems Windows 10, 8.1, 8, 7: 32-bit  or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explore
Windows Vista: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
Apple OS X Yosemite (v10.10) OS X Mavericks (v10.9), OS X Mountain Lion (v10.8)
1 GB HD
Internet required
USB
Linux (For more information, see http://hplipopensource.com/hplip-web/index.html)
Operating system supported footnote number [15]
Advanced Features
Energy savings feature technology HP Auto-on/Auto-off Technology
Printer smart software features Instant-on Technology, HP Auto-On/Auto-Off, JetIntelligence cartridges
Processor
Processor speed 600 MHz
Printer Specifications
Functions Print
Automatic paper sensor No
Storage device and direct print support USB printing
Duplex printing Manual Duplex
Duty cycle (monthly, letter) Up to 10,000 pages
Duty cycle (monthly, A4) Up to 10,000 pages
Recommended monthly page volume 150 to 1,500
Internal Storage None
Memory card compatibility No
Paper trays, maximum 2
Paper trays, standard 1
Print colors No
Print languages we support: PCLmS, URF, PWG
Printer Management HP Printer Assistant (UDC)
HP Device Toolbox
HP Utility (Mac)
Print technology Laser
SureSupply supported Yes
SureSupply footnote number [14]
Recommended monthly page volume footnote number [13]
Duty cycle footnote number [12]
Printing Media Handling
Maximum input capacity (sheets) Up to 160 sheets, Priority tray: 10, Main tray: 150
Input capacity Up to 150 sheets
Standard input capacity (envelopes) Up to 10
Media type and capacity, tray 2 Sheets: 150
Envelopes: 10
Maximum output capacity (sheets) Up to 100 sheets
Output capacity Up to 100 sheets
Standard output capacity (envelopes) Up to 10 envelopes
Paper handling input, standard 150-sheet input tray
Paper handling output, standard 100-sheet output tray
Supported Printing Media
Media sizes, custom 76 x 127 to 216 x 356 mm
Media sizes supported A4
A5
A6
B5 (JIS)
Media size, tray 2 A4
A5
A6
B5 (JIS)
envelopes
letter
legal
executive
76 x 127 to 216 x 356 mm
Media types Paper (laser, plain, photo, rough, vellum), envelopes, labels, cardstock, postcards
Media weight, supported 60 to 163 g/m⊃2;
Media weight (tray 2) 60 to 163 g/m⊃2;
Print Area
Bottom margin (A4) 0 mm
Left margin (A4) 0 mm
Right margin (A4) 0 mm
Top margin (A4) 2 mm
Print Resolution
Print quality black (best) Up to 600 x 600 dpi, HP FastRes 1200 (1200 dpi quality)
Print quality black (normal) Up to 600 x 400 dpi, HP FastRes 600 (600 dpi quality)
Print Resolution Technologies HP FastRes 600, HP FastRes 1200
Print Speed
Print speed black (Landscape, A5) Up to 35 ppm
Print speed black (ISO, letter) Up to 23 ppm
Print speed black (ISO, A4) Up to 22 ppm
Print speed black (Portrait, A5) Up to 35 ppm
Print Speed Color (ISO) Not supported
Print speed (A4/letter) footnote number [9]
Print speed footnote number (A5) [10]
Box contents
What's in the box HP LaserJet Pro M102a Printer
HP Black LaserJet Toner Cartridge ~700 pages
HP LaserJet Imaging Drum ~12,000 pages
Getting Started Guide, Setup Poster, Support flyer
Warranty Guide, flyer, errata in some countries
Printer documentation and software on CD-ROM
Software drivers and documentation on CD-ROMs
CDs containing software and electronic documentation
Power cord
USB cable (AP only)
Print Time
First page out black (A4, ready) As fast as 7.3 sec
First page out black (A4, sleep) As fast as 8.1 sec
First page out black (letter, ready) As fast as 7.3 sec
First page out black (letter, sleep) As fast as 7.9 sec
First page out footnote number [11]
Cartridges and Printheads
Number of print cartridges 1 Black
Replacement cartridges HP 17A Original Black LaserJet Toner Cartridge CF217A(~1600)
HP 19A Original LaserJet Imaging Drum CF219A(~12000)
Replacement cartridges footnote number [7]
Page yield footnote Declared yield value in accordance with ISO/IEC 19752 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.
Memory
Memory 128 MB
Display Specifications
Display LED
Connectivity and Communications
Ports 1 Hi-Speed USB 2.0
Network protocols, supported No
Network ready No
Network capabilities No
Wireless capability No
Mobile printing capability No
Connectivity, standard 1 Hi-Speed USB 2.0
HP ePrint capability No
Rack and Power Specifications
Blue Angel (sleep mode) 0.6 Watts
Number of users 1-5 users
Typical electricity consumption (TEC) number BA: 0.566 kWh/Week
ES: 0.568 kWh/Week
Best technical electricity consumption (TEC) 0.566 kWh/Week
Best technical electricity consumption (TEC) footnote number [6]
Typical electricity consumption (TEC) footnote number [5]
Weights
Weight 4.7 kg
Package weight 6.6 kg
System Components
Control panel Button LED
System Requirements
Minimum System Requirements for Macintosh Apple OS X El Capitan (v10.11), Yosemite (v10.10), Mavericks (v10.9)
1 GB HD
Internet required
USB
Minimum System Requirements Windows 10, 8.1, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
Windows Vista: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
Software and Applications
Software included Windows OS: HP Software Installer
HP Software Uninstaller (exclude Win8+)
HP PCLmS Printer Driver
HP Device Experience (DXP)
HP Web Services Assist (HP Connected)
Device Setup & Software
Online user manuals, HP Printer Assistant
HP Product Improvement Study
Mac OS: Welcome Screen, (Directs users to HP.com or OS App Source for LaserJet Software)
Driver updates www.hp.com/support/ljM101
Mac compatible Yes
Downloadable software HP Easy Start (Guided Software Install for Windows and Mac)
Windows OS: Full-solution software and drivers (Same solution as "Software Included")
Basic-solution software and drivers (with installer)
Product Documentation and Support
Mac OS: Full-solution software and drivers
Mobile OS: See "HP Mobile Printing" http://www8.hp.com/us/en/ads/mobility/overview.html)
In-OS app stores: Gotham (HP AiO Remote for Win 8)
HP recommended printer drivers and software
HP.com: HP ePrint Software (ePrint Mobile Driver for Windows)
Linux Print Drivers
Dimensions
Minimum dimensions (W x D x H) 364.7 x 247.3 x 190.6 mm
Package dimensions (W x D x H) 397 x 247 x 298 mm
Battery and Power
Power 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz/50 Hz, 4.6 A
220-volt input voltage: 220 to 240 VAC (+/- 10%), 60 Hz/50 Hz, 2.7 A
Power supply type Internal
Power consumption 380 watts (active printing), 1.7 watts (ready), 0.5 watts (sleep), 0.06 watts (Auto Off/Wake on USB, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off)
Power consumption footnote number [4]

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        Exchange & Return Policy

        Seller's Information

        Seller PY PRIMA
        Shipping from
        Return/Exchange address
        Notice on Return/exchange For further information or if you have any questions please do not hesitate to contact us : 019-5196070

        PrestoMall Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please email to [email protected] and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.

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