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Exo Terra Turtle Clear - Aquatic Habitat Cleaning Kit

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RM 35.00
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Sold by ACE STORY AQUATIC

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The Exo Terra Turtle Clear Aquatic Habitat Cleaning Kit is a set of maintenance tools that makes cleaning your aquatic terrarium simple.

Includes :

  • Gravel Cleaner
  • 2-in-1 Algae Removal Tool

The Exo Terra 2-in-1 Algae Removal Tool is a combination scraper blade and pivoting algae scrubber pad on a 16" (40cm) reinforced plastic handle. The durable, non-toxic, scrubbing pad easily removes unsightly algae and sludge, while the plastic scraping blade can be used for stubborn, difficult to remove algae and mineral deposits. The pivoting scrubber head provides better control, increased pad-to-surface contact, and easy access to hard-to-reach areas.

Key Features :

  • Convenient 16"(40 cm) reinforced plastic handle.
  • Durable, non-toxic, scrubbing pad helps remove algae and sludge.
  • Pivoting algae scrubber pad increases pad-to-surface contact.
  • Plastic scraping blade easily removes stubborn algae & mineral deposits.
  • Not intended for use on plastic surfaces.

The Exo Terra Gravel Cleaner is a convenient tool designed for routine water changes and maintaining ideal water quality. Aquatic turtles can be messy eaters, resulting in uneaten food and waste that accumulates in the gravel bed and under decor items. Excessive waste produces high levels of ammonia, phosphates, nitrates, and nitrites that lead to cloudy water, algae growth, sludge buildup, and odors.

Key Features :

  • Easy-to-use pump-star gravel cleaner
  • Equipped with 18-inch cleaning tube and 5-foot non-kinking hose
  • Gravel guard prevents gravel from entering maintenance bucket

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        Exchange & Return Policy

        Seller's Information

        Seller ACE STORY AQUATIC
        Shipping from
        Return/Exchange address
        Notice on Return/exchange We value your shopping experience, that's why we also accept exchange (for item of equal or lesser value) if the item does not live up to your expectation or any other reasons beyond our wildest imagination.

        7 days return or exchange policy
        If you are NOT 100% satisfied with your purchase, we will gladly accept returns of packages within 7 days of the order date and issue a full refund.

        All we ask is the condition of the product is:
        - not used
        - in the same condition you received it
        - in the original box or packaging

        Return or exchange procedures

        Please request for return or exchange by emailing us within 7 days from the day order is received.
        You have to include the following details:
        - Order number
        - Name Contact number
        - Product to return or exchange
        - Reason for return or exchange
        Once we receive your request for return or exchange, we shall contact you within 3 business days for further instructions.

        To exchange item, please let us know the item you want to have in exchanged.

        In most cases, you will need to bear the shipping charges for returning the item to us.
        However, if we send the wrong or defective items to you, we will bear all the cost of return shipping (as long as you use a standard shipping method) and we will ensure we send the correct item to you.

        **Remember, before you ship anything to us, please email us first so that we can provide you a complete return instructions.

        For broken item because of courier careless, customer has to make complaint and report the case to the respective courier service within one 3 days after item received. Failure to do that, we are sorry that we cannot proceed for any refund or replacement. Customer’s co-operation is highly appreciated

        PrestoMall Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please email to [email protected] and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.

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        Exo Terra Turtle Clear - Aquatic Habitat Cleaning Kit

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