• New

Baby Newborn Female Clothes Pajamas Autumn Winter Sleepwear

Selling Price
RM 48.60
Original Price
RM 108.00
Discount Rate
55% OFF
Option
+-

Sold by Mummy Kiddy

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Materials: Cotton

 

Size

59cm 0 - 2 months

66cm 2 - 4 months

73cm 4 - 6 months

80cm 6 - 12 months

90cm 12 - 18 months

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        Exchange & Return Policy

        Seller's Information

        Seller Mummy Kiddy
        Shipping from
        Return/Exchange address
        Notice on Return/exchange Return & Refund Policy

        Q. What if I received a defective product?
        We are so sorry if that happens! First of all, you must take pictures of the defect products and inform us within 7 days after receiving your order by sending an email to us attached with the pictures of the defects product, and your order number. We'll reply you within 24 hours. To be eligible for an exchange, the product must be un-used and in the same original condition as when you received it. It must be in the original packaging, label attached and un-washed.



        Q. Under what condition can I claim that product is a defective product?
        We guarantee to replace any item with factory defect with the same size & colour. The meaning of 'factory defects' here restricted to only huge hole, torned, wrong size, totally different colour and any other evident defects that is apparently a huge defects. We do not accept reasons like it's different from your expectation, you have picked the wrong size, you think it doesn't suit you or any other subjective opinion or views.



        Q. How about the postage fees of returning the defective product?
        We will bear the cost of sending the product back to us. You can either go to Pos Office and send it back to us or have us to arrange a pick up at your address. If you want to ship it by yourself, we can reimburse you the postage fees on the condition that you have to take the photo of the Poslaju delivery receipt and we'll reimburse you the postage fees accordingly by bank in to your bank account. If you want us to arrange a pick up at your address, we will send you a soft copy of the consignment note and you need to print it out and attach on the parcel and hand over to the PosLaju officer without paying anything.



        Q. Can I request to change size / colour after I have received the product as I ordered?
        If you have received the size / colour as per in your order but you wish to exchange, you need to cover the return postage. To be eli

        PrestoMall Return/Exchange Policy

        1. Cancellation
          • Request for cancellation if product has not been dispatched after payment completion.
          • Strictly no cancellation for E-voucher after purchased.
        2. Return
          • Request for return within 7 calendar days following delivery date.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product.
          • Seller approves return and return is completed.
          • Strictly no return or refund for E-voucher.
        3. Exchange
          • Request for exchange within 7 calendar days following receipt of delivery.
          • Check seller's approval on buyer's request.
          • Buyer sends product in question to seller.
          • Seller receives and checks returned product
          • Seller send new product to buyer, and buyer receives it, and exchange is completed.
          • No exchange for E-voucher purchased.

        How to Request for Cancellation/Return/Exchange

        • You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
          But, in case seller has already dispatched product, cancellation request can be rejected.
        • You can request for return after obtaining product, you should send the product in question to seller.
          After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.
        • You can request for exchange if wrong product is shipped, you should send the product in question to seller.
          After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

        Criteria for Return/Exchange

        You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

        • When request due to change of mind is made after 7 calendar days following delivery date
        • When product is used, destroyed or damaged
        • When tag attached to product is removed or package of product is opened and product value is damaged
        • When sealed package is opened or packaging materials are lost
        • When too much time has passed and product value has so decreased that its re-sale is not possible
        • When return/exchange request is made for customized product such as hand-made shoes or accessories
        • When components of product (including free gift) have been used or lost
        • When buyer did not follow instructions included in product

        As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

        As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

        For any inconvenience regarding Cancellation/Return/Exchange, please email to [email protected] and we will do our best to help you.

        Notice

        • Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
        • For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.

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