PRODUCT FEATURES
1. NON-STICK CARBON STEEL WOK
These non-stick carbon steel woks are coated with a dual non-stick coating designed especially to cope with the high temperatures of stir-fry cooking.
2. FLAT BASE
Comes with a flat base that is ideal for hob cooking. This wok is suitable for all hobs including induction and develops non-stick properties when seasoned and maintained. Not suitable for dishwashers and microwave ovens.
3. ENSURES OPTIMUM HEAT TRANSFER AND LONGEVITY
Use this wok to enjoy authentic Chinese cooking. Made from carbon steel, this wok ensures optimum heat transfer and longevity.
4. WOODEN HANDLE FOR COMFORTABLE USE WHEN COOKING
Wooden handle is comfortable to use and stays cool during cooking.
5. COPE FOR HIGH TEMPERATURE COOKING
6. OPTIMUM HEAT TRANSFER – FAST AND EVEN
7. ECONOMIC AND LIGHTWEIGHT – EASY HANDLING
8. IMPART WO FRAGRANCE HEN STIR-FRY OVER HIGH HEAT (WOK HEI)
9. FORM OWN NON-STICK COATING WHEN USED LONGER PERIOD
10. DEEP AND BIG BOWL SIZE TO CATER BIG PORTION COOKING
11. FLAT BOTTOM – SUITABLE FOR MOST STOVES
12. COMFORT WOODEN HANDLE-LONG AND HEAT RESISTANCE AT ONE SIDE, SMALL LOOP OPPOSITE SIDE
13. EASY CLEANING-DUAL LAYER OF NON-STICK COATING ON TOP
BASIC CONSTITUTION:
35cm Carbon Steel Wok
31cm Carbon Steel Wok
31cm Lid
FREE GIFT CONSTITUTION:
Frying Net x1
Long Chopstick x1
Bowl x2
Spoon x2
Reviews & Feedback
Product Q&A
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Exchange & Return Policy
Seller's Information
Seller | Neolife International |
---|---|
Shipping from | |
Return/Exchange address | |
Notice on Return/exchange | *You have 7 days to return an item from the date you received it. *To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. *For exchanging issue, you can only exchange the part that have problem. |
PrestoMall Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to hello@prestomall.com and we will do our best to help you.
Notice
- Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.
- For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.